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Monday, June 1, 2015

John Oliver's take on native advertising


When I worked at The London Free Press I saw how some newsfolk lived in fear of offending important advertisers.

I was promoting a story involving the big car companies. I was rebuffed again and again until someone in charge finally admitted that the paper was not going to instigate a negative story concerning the car companies.

Their advertising dollars bought more than just space in the paper; it bought a small amount of what I call editorial insurance.

Renovation is not restoration


Contrary to media reports, the construction work completed at the former Century movie theatre site has not created a showpiece of restoration. The movie theatre auditorium was demolished more than two decades ago, restoration was unlikely, if not impossible. Why? Restoration reveals, recovers or recreates a heritage period in a structure's life. This didn't happen.

Why is this important? Because one of the goals of the London Plan is heritage preservation. Hopefully the London planning department has higher standards when it comes to preservation and restoration than the local media.

Auditorium, now lost: Ontario Archives
Long entrance foyer to former theatre.

Is a San Antonio-style River Walk possible in London?

River Walk, San Antonio, Texas            Photo: Billy Hathorn
According to The London Free Press, Austin,  Texas, "turned a stretch of its river into its famed River Walk of cafes and shops . . . ."

The paper is right but it is not the whole story. It was almost a century ago when a loop in the San Antonio River was bypassed by a channel. Robert Hugman, a young architect, devised an imaginative plan for the loop isolated from the main river by flood control gates. Inspired by cities in Spain, Hugman began construction of what he called "Shops of Aragon and Romula." This loop, separated from the river for years, was developed over the intervening decades into the River Walk famous today.

The main River Walk is a loop isolated from river by flood control gates.
The River Walk is a lot of things, including a success, but it is not anything like the Thames River in London, Ontario — unless you are thinking of odours.

Both rivers, the Thames and the San Antonio, have suffered from odour problems in the recent past and sometimes from a similar cause: untreated sewage overwhelming treatment facilities during periods of heavy rain. Raw sewage mixes with storm water and both are then discharged untreated into to the river.

According to an EPA release, the San Antonia sanitary sewer system dumped more than 23 millions gallons of raw sewage into local waterways between 2006 and 2012. A 1.1 billion dollar upgrade has been announced to remedy the problem.

When it comes to the dumping of raw or partly treated sewage into a local river, London is one of the worst offenders in the province according to a Free Press story from 2013. One London politician, since voted from office, told the paper there just wasn’t enough money available to solve the issue at that time.

Like I said, London isn't San Antonio. Apparently, the Texas city has the money to fix their sewage problem.

Monday, May 25, 2015

Truthiness reigns in newsrooms


The London Free Press article claims the reflective markers found on fire hydrants in London, Ontario, are shaped like the Maltese cross. One look at a picture of a Maltese cross confirms this isn't true. Without a doubt, the blue marker shown is not shaped like the Maltese cross. What cross, if any, inspires so many of the firefighter emblems in North America? The answer: the cross of St. Florian.

The cross of Saint Florian, used by firefighters, is often confused with the Maltese cross; although it may have eight or more points, it also has large curved arcs between. The cross of St. Florian is widely used by fire services to form their emblem. -- Hudson, New Hampshire, Fire Department and others and others.

When I read the questionable reference to the Maltese cross in the paper, I immediately contacted the paper. I posted my correction as a comment below the story. All comments must be vetted before being published. I thought the comment would make the newsroom aware of the confusion and the story would be corrected

London Professional Firefighter Association
Why did I believe the cross was misnamed? Because, I used to work at The Free Press and I used to visit local fire halls to take pictures for the paper. It was on one of those assignments that I learned it was a common myth that the firefighter symbol is the Maltese cross. Simply not true, a London firefighter told me.

Think about it, he said, the Maltese cross is sharply pointed. The cross in question is gently curved. The London symbol is based on the cross of St. Florian, the patron saint of firefighters, he said.

And the London Fire Department is not alone in using the cross of St. Florian. Numerous fire departments across North America use a form of this symbol. Even the International Association of Fire Fighters is on board.

Which cross do you see in the IAFF emblem?
The funny thing is many of the fire fighting organizations don't know their St. Florian cross from their Maltese cross. It is a common error.

I believe the London firefighter. Despite the claims of others, I'm sure he is right. The reflective markers in use in London are not the Maltese cross but the cross of St. Florian.

Admittedly, there is a connection between the Maltese cross and firefighters. There are badges in use that are decorated with the true, sharply pointed Maltese cross or a clear derivative. Many of these are in use in Canada.

Did the newspaper remove the questionable history lesson from the article? No. And they didn't post my comment either. Somewhere there is a London firefighter shaking his head.


Left to right: Maltese cross, reflective marker in London, cross of St. Florian
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Why is the wrongful identification of a firefighter symbol worth a blog post? Because this is about more than one very small mistake. This post touches on a very big problem affecting newspapers and all other media outlets: truthiness.

Mark-A-Hydrant reflectors in shape of cross of St. Florian.
This is a word coined by comedian and former host of the Colbert Report, Stephen Colbert. A news story with the quality of truthiness rings true. But being truthy doen not mean it is necessarily facty.

Something that has truthiness seems true, it feels right, it may even have the support of some trusted sources⁠—but dig deep and it will become clear that the statement is not true. In fact, it might be complete balderdash.

"Facts" that are actually balderdash crop up all too often in the media. Once an error is reported as truth and then reported again and again in newspaper article after newspaper article, repeated on television newscasts and radio reports, the error takes on a patina of truthiness.

For an example, think of the UFFI scare. Today it is known to have been balderdash. Yet, the myth is stronger than the truth and even newspapers that have carried the opposing view at one time or other, still fall back on the myth. Colbert was quite right: truthy wins over facty.

I contacted the paper on the weekend about the neither-here-nor-there error of misidentifying the cross of Saint Florian. The common error is still in the story and it is in my Monday morning paper. Sad, but no big deal.

Newspaper columnist admits fear and anxiety overblown.
But the UFFI error is a big deal. At the time the original UFFI story broke, I had proof the story was wrong. On one assignment a scientist from the Ontario Ministry of the Environment told the reporter I was with that my take on UFFI was correct. The scientist backed me up.

Did folk at the paper look at my documents? No. Did the professional journalists examine any of the evidence I gathered? No. The adherence of the media to truthiness and not fact financially damaged thousands of innocent people across North America.

Some months back the local paper ran an article on rebranding. The article illustrated the strength of rebranding with a story on rebranding in action. The illustrative story was nothing more than truthiness.

When I confronted a reporter from the paper about this, the reporter told me that the illustrative story didn't have to be true; it only had to illustrate something that we all know to be true. Stephen Colbert would be proud.

Truthiness causes big problems and that's the truth.
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Addendum:

If you are thinking of sending a comment and getting into an argument over the correct name for the cross that inspired so many of the firefighter symbols in North America, please click the link and read the post titled The Maltese vs. Florian cross: Which one is correct?

FireRescue1states The Florian cross is often confused with the Maltese cross. But it is the Florian cross that is used by the majority of fire departments in the States.

Whether it is claims about UFFI or claims about the symbolism of a cross, it seems a claim does not always need to be true. Far too many journalists believe a good story should never go unreported but it can go unquestioned.

I will leave the last word to the American Township Fire Department:

  • Look at the shape of the ATFD patch. Many call it the Maltese cross when in actuality it is known as the cross of Saint Florian, the Patron Saint of Fire Fighters.

Sunday, May 24, 2015

Celebrating the Thames

Even without a working dam, Londoners enjoy visiting their river.

Years ago I wrote a feature for The London Free Press called Celebrate the Thames. At the time, the move to have the river declared a heritage river was gaining traction and the folk running the paper were in favour. They thought this assignment was tailor-made for a photographer willing to write as well. I was a staff photographer and, as luck would have it, I was given the assignment.

In the time I wrote about the river I came to appreciate not only the Thames but all rivers. Furthermore, I came to admire the enthused folk who were pursuing the dream of having the Thames honoured with the heritage designation. Today, those visionaries have seen their dream realized: the Thames is a Canadian Heritage River.

The Thames River is not a large, mighty river. In fact, just an hour outside London, the river is small enough that a young boy can straddle it. Yet, its small size can be deceiving; it meanders some 270 km through Southern Ontario before emptying into Lake St. Clair. Originally the river ran through rich, and rare for Canada, Carolinean forest in which tulip, pawpaw, Kentucky coffee, and sassafras trees could all be found. Some of the wildlife and fish species in the Thames watershed were equally rare in Canada.

To celebrate the Thames is to respect its true nature and the important role the river plays in the unique ecology of Southern Ontario. A dam, like the one temporarily out of commission at the west end of Springbank Park in London, does not belong on our heritage river. A damn like this says residents living alongside the river are out of tune with nature and have turned their backs on the river.

According to The London Free Press:

The (Springbank) dam plays no role in flood protection, instead it keeps water levels higher in the river during summertime, which is a crucial part of the city's new Downtown Master Plan focusing on many riverside amenities. (Like canoeing, I assume.)
"For it to be that attraction, and be that experience, that higher water level really is important," says John Fleming, city planner.

Clearly, the City of London plans on turning the river in its core back into a reservoir but acting as if it is celebrating the river. In truth, the city and city planners like John Fleming are celebrating a reservoir. They are celebrating the presence of high water backed up by the dam and sitting almost stagnant, thick with algae at the forks.

Kayakers paddling on Thames inspite of damaged dam.
I would encourage the city planning department to get their thinking out of the past and into the present. Dams are no longer seen as win-win structures. There are environmental prices to be paid and these can be steep. When a free-running, more natural river is dammed, its flow impeded, water quality, fish numbers, and wildlife composition can all suffer.

The failure of the Springbank Dam some years ago has made it very clear that the river is much healthier without the structure. It is time to consider the alternative to the dam: a free running river.

Tuesday, May 19, 2015

Warning: Contactless Credit Cards Not Completely Secure

My wife and I use a credit card with the PayPass feature. Tap the card on the reader, the green lights glow momentarily, there's a beep and the purchase is paid for. Fast, easy and possibly not secure.

My wife was paying for a purchase today and the the card reader flashed and beeped while my wife's card was still inches distant. The clerk said that the store card reader was more powerful than most and was causing some customers a little grief. Occasionally, the reader would complete a transaction while the customer's card was still in the customer's purse. If the customer has two cards and both have RFID, radio frequency identification, sometimes the wrong card is activated.

The clerk told us she knew a lady who, after pumping gas, got her card out to pay for her purchase. When she walked by the next pump, her card connected with that pump's card reader. She almost paid for a stranger's gas.

If I hadn't seen my wife's card talk almost remotely to a store card reader, I'd have found the gas pump story more urban legend than truth. But after what I witnessed, I'm not so sure how secure these RFID cards really are.

Check out the story posted by CBC News: New credit cards pose security problem.